I used to love big brands.
Their campaigns looked clean, their packaging was minimal, and they used phrases like “backed by science” and “soothes irritation.”
I didn’t question it. I trusted them.
Then I started working on small content briefs for them. Just a few UGC reels, nothing major.
But what I saw behind the scenes? Changed everything.
One brand asked me to feature a cream without showing the texture. Another insisted on a voiceover saying “noticeably brighter skin in 3 days,” even though I had only tested it for five. Some sent me products with the ingredient list covered by stickers. Others asked me to avoid showing redness or pores. One literally told me, “we want the serum to look like magic, not science.”
So now when I see a clean flatlay with a dreamy caption and no mention of what it feels like, I scroll right past.
It’s not that I don’t trust brands anymore.
I just trust experience more.
And I know now. The best reviews aren’t the ones with the best lighting. They’re the ones that tell the truth.